12/5/2023 0 Comments Binance account still pending![]() ![]() In this window they display correctly my Passport number. The account has already been verified, however in order to withdraw they require Additional Verification. I wish to withdraw my funds however their website will not allow me to do so. As of today my investment is now worth over $3,500.00 USD due to the rise in Bitcoin. I opened an account with Binance and deposited $US150.00 to purchase Bitcoin. “I am 66 years of age and I cannot afford to be ripped off by these scam companies.” I also think that they () should be reported for treating US consumers this way. Fair Resolution: I just want my money, so I want my advances verification approved and resolved. (This scare tactic for a company who is holding $20,000 of my dollars is completely unacceptable.) Please help. ![]() Their support area of their website says that if I even TRY to send a ticket, that, not only will it NOT be answered, but it could push my verification back even further. I quickly passed their “Basic Verification”, and was moved on to “Advanced Verification”, to which I had supplied all documents, and have been in “Pending Verification” since. In fact, my current visible balance on is over $20,000. I was able to sell it and turn it into US currency. I was not sure how to sell it so with the help of a friend, I sent it from my ledger to. On, I signed up to sell my Dogecoin that I have held in my possession since 2017. “Their support area of their website says that if I even TRY to send a ticket, that, not only will it NOT be answered, but it could push my verification back even further.” At this point it has already been over 30 days which is an unreasonable amount of time to have my funds locked with no response from the company. 2/2/21: As of today my $3,186.13 in cash is still locked in my wallet on the exchange. I followed up on my original ticket but am waiting to hear a response.1/30/21: I attempted to reach out to Binance US via Twitter since I was not getting a response via help center/email, and since the company had no other contact options (chat, phone, etc.) I am still waiting to hear a response. 1/28/21: Another 2 weeks passed with no progress. I submitted a ticket to Binance US through the company’s help center asking for a status update on my request. 1/15/21: After waiting for 2 weeks, my account had still not passed Cash Account Verification and I was still unable to withdraw my funds. I wanted to withdraw my cash balance from my wallet but was unable to do so because my account had not passed Cash Account Verification yet, so I waited for verification. 12/29/20 - 12/31/20: In the following days I transferred various cryptocurrencies into my account at Binance US and sold these cryptocurrencies, resulting in a cash balance of $3,186.13 USD in my wallet. I submitted a request for Cash Account (Fiat) Verification which would give me permission to withdraw cash from my account as well, but was not immediately approved. I completed Basic and Advanced Verification of my account by submitting identity and address information, giving me permission to deposit and withdraw cryptocurrency. I registered for an account at Binance US, a cryptocurrency exchange. “After waiting for 2 weeks, my account had still not passed Cash Account Verification.” I am beginning to believe that is nothing but a scam to get people’s money. They repeatedly say that they are very busy and will make sure and pass my information to the appropriate party. They have responded with an email back to me about every 7-10 days and have basically given me the run around as far as resolving my issue of being able to log into my account. There is no physical address or phone number. I contacted them by the only means available on their website, which is email. ![]() Everything was going smoothly for about 7 months, and then I had trouble logging into my account about 2 months ago and was locked out. I invested a large sum of money ($16,000.00 which had grown to over $34,000.00), with after Matt McCall who authors the Crypto Investor Network and whom I subscribe to, recommended them as a firm to use to invest in crypto currencies. has not responded to our request for comment, the company responded to Bloomberg back in May with, “We take our legal obligations very seriously and engage with regulators and law enforcement in a collaborative fashion.” “I am beginning to believe that is nothing but a scam to get people’s money.” Binance is reportedly under investigation for money laundering and other illicit activities by the DOJ and IRS, according to Bloomberg.
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